How we protect your brand like it’s our own
In our latest blog, we shed some light on our methodology and what that means for our clients’ brands.
The importance of saying a customer’s name
Are you using your customer’s name in interactions? You should.
Teaching manners to others
Manners aren’t always a natural understanding. Sometimes we need to teach manners. Here’s how to start:
Encouraging time off
Are you encouraging your employees to use their available time off?
Benefits of outsourcing
Outsourcing services, such as ours, can bring benefits to your business.
Where to turn for great customer service
Providing great customer service can be challenging, but it’s essential to the success of any business. When your customers are happy and satisfied, you’re assured of a return customer base that will keep you in business for years to come.
Keeping employees happy
Employees don’t find happiness just in raises.
Remaining calm in customer service
Are you helping your employees, and ultimately your customers, stay calm.
Communicating well with customers
Knowing the best way to speak to your customers goes a long way to ensuring success. Here’s a look at what that means:
Handling business reviews
Handling business reviews doesn’t have to be scary. In fact, it should be an ongoing aspect of your customer service experience.