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We offer a solid base salary, bonus programs on certain programs, full extended health, dental & vision benefits, partial subsidized plans. If you are not experienced we will train you and provide on-the-job training and advancement opportunities. Our employees love the shift flexibility options and the paid sick days: Verso is a wonderful environment to work. No previous experience is necessary! Salary and comp plan will commiserate with experience.
Do you have strong computer skills? Are you a Critical Thinker? How good are you at dispute resolution? Do you have strong English, French or Spanish speaking skills and are self-motivated, willing to learn new things? If so Verso is the place to start or continue your career. We are looking for individuals who would like to become professional agents and are looking to thrive in a fast-paced environment. Strong time-management and organizational skills as well as being sales-oriented are good to have however we are willing to train you.
As a Professional Customer-Facing Agent you will communicate with consumers or businesses in a number of varied channels such as CHAT, email, SMS or voice. You may be in inbound or outbound programs powered by dialers or inbound digital marketing programs. You may find your strength in collections, a sales program, technical support or in a customer care program. If you prefer collections you will discuss the account with delinquent customers, negotiate payment arrangements, Investigate and advise on different settlement options etc. If you are a techie then you will love working with the customer to have their problems resolved. Customer service and sales might be your strengths and we will train you throughout your journey.
Verso believes so strongly in its mission to provide the highest possible results for our clients that we have undertaken efforts to certify each of our agents, supervisors, and managers in a professional training program.
Each level of training is followed by a certification degree.
We are looking for qualified agents in all lines of service to train as supervisors.
If you have excellent communication skills, excellent phone etiquette, can mentor a team, possess dynamic people skills, then our supervisory training program may be what you are looking for to take your career to the next level.
Customer Care Representative (English), Toronto, Laval, Kelowna, Canada
Sales Agents (English), Toronto, Laval, Kelowna, Canada
First Party Collection Officers (English), Toronto, Laval, Kelowna, Canada
Team Leaders (English), Toronto, Laval, Kelowna, Canada
Call Centre Supervisors (English), Toronto, Laval, Kelowna, Canada
Call Centre Managers (English), Toronto, Laval, Kelowna, Canada
Bilingual Customer Care Representative (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Sales Agents (English & French) Toronto, Laval, Kelowna, Canada
Bilingual First Party Collection Officers (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Team Leaders (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Call Centre Supervisors (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Call Centre Managers (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Customer Care Representative (English & Spanish) Toronto, Laval, Kelowna, Canada
Bilingual Sales Agents (English & Spanish) Toronto, Laval, Kelowna, Canada
Bilingual First Party Collection Officers (English & Spanish) Toronto, Laval, Kelowna, Canada
Bilingual Team Leaders (English & Spanish) Toronto, Laval, Kelowna, Canada
Bilingual Call Centre Supervisors (English & Spanish) Toronto, Laval, Kelowna, Canada
Bilingual Call Centre Managers (English & Spanish) Toronto, Laval, Kelowna, Canada
Operations Supervisors – Contact Centre, Toronto, Laval, Kelowna, Canada
Operations Managers – Contact Centre, Toronto, Laval, Kelowna, Canada
Telecommunications Manager (Operations) Toronto, Laval, Kelowna, Canada
Telecommunications and Support (Operations) Toronto, Laval, Kelowna, Canada
Business Development Representative (Sales) Toronto, Laval, Kelowna, Canada
Business Analyst (Information Technology) Toronto, Canada
Technical Support (Information Technology) Toronto, Laval, Kelowna, Canada
Bilingual Operations Supervisor – Contact Centre (English & French) Laval, Canada
Bilingual Operations Supervisor – Contact Centre (English & Spanish) Toronto, Laval, Kelowna Canada
Bilingual Operations Manager – Contact Centre (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Operations Manager – Contact Centre (English & Spanish) Toronto, Laval, Kelowna, Canada
Trainer/Coach – Contact Centre Toronto, Laval, Kelowna Canada
Bilingual Trainer/Coach – Contact Centre (English & French) Toronto, Laval, Kelowna, Canada
Bilingual Trainer/Coach – Contact Centre (English & Spanish) Toronto, Laval, Kelowna, Canada
Training and Development Manager (Human Resources) Toronto Canada
Recruiter (Human Resources) Toronto Canada
Compliance Analyst (Compliance) Toronto Canada
Bilingual Compliance Analyst (English & French) (Compliance) Toronto, Laval, Kelowna, Canada
Bilingual Compliance Analyst (English & Spanish) (Compliance) Toronto, Laval, Kelowna, Canada
Client Services Representatives (Client Services) Toronto, Canada
Bilingual Client Services Representatives (English & French) Toronto, Canada
Bilingual Client Services Representatives (English & Spanish) Toronto, Canada
Payroll Administrator (Accounting) Toronto Canada
Payroll Coordinator (Accounting) Toronto Canada
Posting Clerk (Accounting) Toronto Canada
Accounting Clerk (Accounting) Toronto Canada
Administration (English or French) Customer Service, Accounting, Human Resources, IT, Quality Control Toronto, Laval, Kelowna, Canada
Development Programs – Management Training (English or French) All contact center positions Toronto, Laval, Kelowna, Canada
Project Manager (Corporate) Toronto, Canada
